SAFe® Scrum Master (SSM)

Course Introduction

• Overview, logistics, and learning resources

Lesson 1: Introducing Scrum in SAFe

• Agile development concepts and values
• Scrum basics, roles, events, and artifacts
• Structure of Agile Teams in SAFe
• Key activities and discussion on practical Agile challenges

Lesson 2: Characterizing the Role of the Scrum Master

• Responsibilities and core traits of a Scrum Master in SAFe
• Servant leadership, coaching, and facilitation skills
• Running effective events and fostering collaboration
• Techniques for cultivating high-performing teams
• Team events: Backlog Refinement, Planning, Sync, Review, Retrospective

Lesson 3: Experiencing PI Planning (Part 1)

• Preparing for Program Increment (PI) Planning
• PI Planning Day One: Vision, feature review, breakout sessions
• Estimation, planning context, managing dependencies

Daily Wrap-up

• Key lessons, Q&A, and action items

Lesson 3: Experiencing PI Planning (Part 2)

• PI Planning Day Two: Plan review, confidence vote, ART PI risks
• Planning retrospective, management review, and continuous improvement

Lesson 4: Facilitating Iteration Execution

• Iteration Planning, Execution, Review, and Retrospective
• Metrics: Flow velocity, flow load, and cumulative flow diagrams
• Backlog refinement and tracking progress

Lesson 5: Finishing the PI

• IP (Innovation & Planning) Iteration
• Preparing for Inspect & Adapt event
• Six steps of the problem-solving workshop

Lesson 6: AI for Scrum Masters

• AI foundations, responsible use, and major AI risks
• Prompt engineering for Scrum Master tasks
• Augmenting workflows with AI; hands-on prompt exercises
• Crafting and refining effective AI prompts
• Building a plan to integrate AI tools responsibly

Lesson 7/Certification Prep

• Exam preparation and certification plan
• Feedback, peer accountability, and celebrating achievement