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Product Design Thinking

Product Design Thinking (PDT)

A 1-day hands-on workshop on Product Design Thinking, covering Empathize, Define, Ideate, Prototype, and Test stages with practical activities and tools

  • Morning Foundations: Cover Empathize and Define stages with user research, empathy mapping, and problem framing using HMW statements
  • Afternoon Ideation & Prototype: Conduct brainstorming, rapid prototyping labs, and initial user testing with feedback iteration
  • Wrap-Up Scaling: Discuss organizational adoption, innovation metrics, and emerging trends like AI and sustainability
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Overview Curriculum Benefits Certification Process Instructor Similar Courses Other Cities
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Overview

This 8-hour workshop delivers the core Design Thinking framework for product development, blending theory, hands-on activities, and organizational scaling strategies. Participants gain practical skills in human-centered design through interactive sessions. The structure fits a standard workday from 9 AM to 5 PM, with breaks for collaboration.

Morning: Foundations (9:00 AM - 12:30 PM, 3.5 hours)

  • Introduction & Empathize (1 hour): Icebreaker, Design Thinking overview with case studies (Apple, Airbnb), and user research via empathy mapping and personas.​
  • Define Phase (1 hour): Synthesize insights into HMW statements, prioritization (MoSCoW matrix), and Problem Canvas creation.​
  • Short Break & Group Activity (1.5 hours): Affinity diagramming and reflection to identify top user insights.​

Afternoon: Ideation to Scaling (1:30 PM - 5:00 PM, 4.5 hours)

  • Ideate & Prototype (2 hours): Brainstorming (SCAMPER, dot voting), rapid low-fidelity prototypes using tools like Figma/Miro.​
  • Test & Iterate (1 hour): User testing techniques (think-aloud, usability metrics), feedback sessions, and iteration.​
  • Scaling & Wrap-Up (1 hour): Organizational adoption strategies, innovation metrics (NPS, CSAT), trends (AI, sustainability), and certification closure.​
  • Includes 30-min lunch and two 15-min breaks for sustained energy.

Product Design Thinking Curriculum

  • Welcome, icebreaker, and participant expectations setting.​
  • Overview of Design Thinking, its origins, and human-centered design principles.​
  • Role of Design Thinking in product strategy and how it complements Agile and Lean.

  • Advanced user research techniques: interviews, surveys, field observation.​
  • Empathy mapping using the Say–Think–Do–Feel framework and affinity diagramming.​
  • Creation of personas and user journeys to identify pain points and unmet needs.​

  • Synthesizing research into clear user needs and insights.​
  • Formulating How Might We statements and applying MoSCoW / Impact–Effort prioritization.​
  • Building a Problem Canvas and highlighting common pitfalls like solution bias and scope creep.​

  • Divergent and convergent thinking principles for creative exploration.​
  • Brainstorming methods: Brainwriting, SCAMPER, Six Thinking Hats, and team ideation.​
  • Shortlisting ideas using dot voting and Pugh matrix to select concepts for prototyping.

  • Low- vs high-fidelity prototypes and when to use each.​
  • Rapid prototyping using paper and digital tools such as Figma, Adobe XD, and Miro.​
  • Peer reviews and quick iteration cycles to refine concepts.​

  • User testing techniques: think-aloud, A/B testing, usability metrics.​
  • Capturing qualitative and quantitative feedback to improve prototypes.

Course Benefits

  • Build user-centric design skills fast.​
  • Master empathy to ideation flow.​
  • Prototype and test ideas rapidly.​
  • Frame problems with HMW tools.​
  • Scale Design Thinking organization-wide.​
  • Explore AI and sustainability trends.

Course Certification Process

Product Design Thinking

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  • Complete workshop activities and reflections for certification eligibility.​
  • Receive digital certificate upon feedback submission at wrap-up.​
  • Validate skills in Design Thinking for professional portfolios.

Our Instructor

Gaurav Rajwanshi

Gaurav Rajwanshi

Lean Business Leadership and AI Coach

Amogh Joshi

Amogh Joshi

Director of Agile Product Delivery & Transformation Coach

Ashish Joshi

Ashish Joshi

Business Agility and Transformation Coach

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Product Design Thinking

Testimonial

What Participants Say About Our Trainers

"I had the opportunity to complete the Leading SAFe 6.0 course with Varun Dharni. He always took time to address questions and clarify doubts during the sessions. His friendly and approachable nature made it easy to ask even basic questions. I would highly recommend his training to anyone interested in the SAFe Agile course."
Niharika Kamewal

Niharika Kamewal

"I recently had the opportunity to attend a 2-day intensive SAFe training led by Priyanka Tiwari. The sessions were highly interactive, and I gained valuable insights that I can directly apply in my role. The training sharpened my understanding and helped me develop strong conceptual clarity. Priyanka did an outstanding job as both facilitator and instructor. I would definitely recommend Scaled Agile Certification training to anyone looking to take their Scrum Master journey to the next level."
Pooja Patel

Pooja Patel

"Himani and Varun were my instructors for the Product Owner SAFe 6.0 course. Both were extremely knowledgeable and conducted the course at a well-balanced pace, giving enough time to ask questions and engage in discussions. The training was thorough, and I received excellent support throughout. I would recommend this course to anyone who wants to learn more about SAFe and the role of Product Owner / Product Manager."
Hannah Parker

Hannah Parker

"The trainer, Priyanka, was highly engaging and brought real-life experience into the sessions, making the training easy to relate to. The resources provided were excellent, and I feel confident that both the training and materials prepared me well for the certification exam."
Maria D'Ambrosio

Maria D'Ambrosio

"Thank you, Himani, for delivering such a well-organized and interactive SAFe training session. Your clear explanation of key concepts, along with practical examples, made the content easy to grasp and apply. I truly appreciated your patience in answering every question and ensuring everyone stayed aligned. It was a valuable learning experience — thank you!"
Anna Pachkovska

Anna Pachkovska

"The POPM SAFe course provided a great overview of the subject, and our instructor, Priyanka, explained everything in detail with excellent examples throughout the training."
Gabriella De Gregorio

Gabriella De Gregorio

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