About the Role

The Senior DevOps engineer, reporting to a Team Leader, will be accountable for a range of activities undertaken on-premise, including:

• Supporting, maintaining and developing changes to the Bank’s solution

• Provide coaching and mentoring to colleagues in applying best practice to their work.

• Gives guidance to solution designers with regard to product roadmaps and end-toend architecture of the Domain.

• Informs skills and knowledge needed across the domain and works with team leaders to develop the domain wide training plan so the right skills are available to deliver new services.

• Supporting and maintaining the tool chain and wider technical estate,

• Using best practice in Continuous Improvement/Continuous Development,

• Managing Environments - safe promotion of code from pre-production to live including day to day procedures and recovery procedures when required,

• Model Agile behaviours in day-to-day activities and promoting Agile best practice.

• Working closely with cross-functional teams ensuring teams understand the deployment process, have access to the necessary tools, and is aligned toward the same goals.

• Development and maintenance of technology roadmaps and ensuring the sequence of change for the estate is kept refreshed with the roadmaps.

• Provide in and out of hours support to the 24/7 production environment, resolving issues as they arise. This includes start of day and end of day working patterns.

Minimum Criteria:

• Experience with production support, providing support OOH via an on call rota, and OOH release support

• Strong experience with on prem Kubernetes / OpenShift deployments

• Hands on contribution to DevOps tooling upgrades, issue resolution, and roadmap driven improvements

• Linux systems administration experience in high availability production environments

• Infrastructure as Code using Terraform, integrated with CI/CD pipelines (Jenkins)

• Automation first mindset across build, deployment, CI/CD, and release processes

• Familiar with Observability functions, designing and operating end to end logging, metrics, tracing, dashboards, and alerting systems using ELK, Splunk, Prometheus, Grafana.

• Incident management leadership — owning major incident response, prioritisation, real time coordination, stakeholder communication, and supporting post incident reviews and reliability improvements.

• Thorough understanding of Agile and modern DevOps practices, able to coordinate colleagues and organise priorities, to deliver collaboratively alongside other teams

Essential Criteria

• Leadership qualities including experience in mentoring, technical guidance and training, stakeholder collaboration, strategic planning.

• Security-first mindset with experience in secure systems and processes.

• Operational discipline and governance standards (Maintaining documentation, adhering to and delivering against SLAs, environment management, best practice approach to change delivery).

• Cloud platform experience (Azure, AWS, or GCP)

Desirable Criteria:

• Broad experience with financial, accounting or payments systems, products and services supporting the payment services in the financial industry.

• Bachelor’s degree in computer science, Software or Electronic Engineering or other related discipline.

• Relevant industry qualifications for example from Oracle, Redhat, Microsoft, Kafka..