About the Role

ROLE: D365 CE Technical Lead

Work Model: Remote with required travel

Job Description:

• 8+ years of hands-on experience in Dynamics 365 Customer Engagement
• Strong experience with Dataverse, Customer Insights Journeys, Power Platform, Azure Services
• Expertise in customer journey orchestration, real-time triggers, segmentation, personalization
• API development, custom channels, consent management, compliance
• Strong C# .NET Core and Dynamics 365 Web API experience
• Event-driven integrations using Azure Functions, Logic Apps, Service Bus, Event Grid
• CI/CD and ALM using Azure DevOps
• Collaboration with architects, consultants, stakeholders

Nice to Have:

• Oracle CC&B integration
• Customer Insights Data, Azure Data Lake, Synapse, Fabric
• Performance testing and tuning