1. Who should attend this workshop?

Leaders overseeing teams, business units, and organizations strive to tackle issues and improve service delivery, business models, and procedures with a primary goal of delivering real value to users or customers.

2. What will participants experience in this workshop?

The workshop's attendees will benefit the most as they can directly apply the design thinking method within their everyday work teams.

3. What is the purpose of this workshop?

The workshop aims to achieve the following objectives:

• Illuminate leaders on the essence of human-centered design or design thinking and realize its significance as an important tool for all the business leaders.

• Comprehend how to integrate design thinking into business models, services, and processes, primarily focusing on user or customer-centric innovation.

• Offer a hands-on introduction to using the process and tools of design thinking.

4. What are the benefits of this workshop?

Participants will:

• Cultivate empathy to understand customer emotions and perspectives.

• Acquire the skill of precisely defining problems within the design thinking process.

• Familiarize themselves with essential tools, engage in ideation exercises, and grasp key concepts related to prototyping.

• Develop expertise in analyzing and testing prototypes for refinement.

• Recognize the ideation, prototyping, and testing cycle's "spin.

• Gain a foundational understanding of applying the design thinking method to a simple project during the session.

5. Who should participate in design thinking

Representatives from every discipline need to be involved in the design thinking exercise. Involving individuals from business, IT, marketing, legal, design, user research, testing, operations, and beyond is crucial to encompass a wide range of perspectives, ensuring comprehensive coverage and alignment across the team.

6. What topics will be covered in the workshop?

Workshop will be started with knowing design thinking and its importance, five keys of design thinking along with design thinking approaches and innovation games.

7. Will a certificate of completion be provided for attending this workshop?

Definitely, all participants will receive a certificate upon successfully completing this workshop.

8. Do the participants need to take to get the certification of completion for this workshop?

No, there is no examination requirement to obtain the certification of completion for this workshop.

9. What if, I need additional information on Agile Estimation that is not covered in this workshop?

If you find yourself in need of additional information regarding Agile Estimation that goes beyond the workshop's coverage, you may contact our support team at support@advanceagility.com.

10. Can I get PDUs and SEU’s for attending this workshop?

No, attending this workshop won’t qualify you for earning PDUs and SEUs.

11. Does attending this workshop come with a job guarantee?

While there is no job guarantee after attending this workshop, it will significantly enhance your practical skills in Design Thinking.

12. Can this workshop assist in starting my career as a Scrum Master?

This workshop is tailored not only for those aspiring to become Scrum Masters but also for individuals interested in roles such as Product Owner and Agile team member. This workshop is designed to give you an idea on how can do the estimation or how you can facilitate/challenge your team on agile estimation.

13. What is the validity of this certification of completion?

The certification of completion for this workshop will remain valid for lifetime.

14. Can the session be recorded and share after the workshop concludes with the participants?

No, the recording of the session is solely Advance Agility’s property and will not be shared with participants after the completion of the workshop.

15. Who would be the Trainers for the workshop?

We have trainers who have more than 20+ years of industry experience and are in Agile for more than one decade. They hold certifications from Scaled Agile and are also certified SAFe Program Consultants.

They are the professional and have experience working with multiples domains

16. How is the Workshop organized?

In the workshop, we will cover:

• Definitions of terms, procedures, and models

• Working in small groups on a class project

• Presentation, commentary, and criticism at each stage